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← Customer Feedback for The Old Reader

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592 results found

  1. Allow us to add Mastodon feeds

    You can get an RSS feed out of mastodon if you set the Accept header in the HTTP request to application/rss+xml when requesting their timeline- at the minute if we try to add the feed then this Accept header isn't set and you get the HTML page back.

    One possible option would be to use an accept header of application/rss+xml,text/html.

    0 votes
    1 comment  ·  Admin →
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  2. Enable an alt-text addition when starring or sharing

    Please allow users to add alt-text to feed objects we star or share. The RSS feeds don't seem to pass through alt-text correctly, even when alt-text exists. It can be an easy copy-paste to make this service more accessible.

    1 vote
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  3. Persist user sessions across server restarts

    It seems that whenever the server is restarted/updated, I get logged out. Can the user sessions be persisted to disk in those situations so that I don’t have to log in again?

    3 votes
    0 comments  ·  Admin →
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  4. Toggle button for subscription list sidebar on left left or right

    Add a toggle button to move the subscription list between the left and right sides. This reduces the likelihood and severity of a sore right hand caused by always using the same hand to scroll (on touch-screen tablet)

    1 vote
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  5. document your subscription plans

    I read the home page, the "learn more" / "Product tour" and I can find no mention of plans available or the cost. The only hint I got was the option to try "premium" free for a month on the signup page with an explanation that there are larger plans.

    I'd like use something I can support financially, but I'd like to know the cost up front.

    2 votes
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  6. i am having a question to ask

    i am having 13 seperate emailids which i find them very difficult to manags, want to reuce them to say three or four emails
    can you help me how to go about it so that i can then peacefully mange my email ids. tanks and regards
    george

    1 vote
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  7. Fix auth

    I have not been able to log in for weeks.

    1 vote
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  8. Fix the kittens endpoint.

    The kittens endpoint has been 502ing for a while now. Is this feature being deprecated?

    1 vote
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  9. importing posts from tumblr and other "closed" social networks ?

    hello, i've just logged in after years, and was struck by the diversity and range of stuff on old internet blogs.

    Sadly a lot of these have died or moved on to social media platforms.
    Perhaps if there was a way to get posts from closed networks onto reader we could get a taste of the old internet without getting sucked into closed platforms and eternal scrolling.
    It's quite striking how much we have lost in the last couple of years.

    Maybe there's a different approach ? The current product is perfect but perhaps if there was a way to…

    1 vote
    1 comment  ·  Admin →
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  10. Need to talk to someone

    No idea need to report that some one is useing a account that is not me, please help me stop from them charging from my account

    1 vote
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  11. Support Reddit subreddit RSS

    1. Click "Add subscription"
    2. Add URL to a subreddit, e.g. "https://www.reddit.com/r/MechanicalKeyboards/ "
    3. The Old Reader discovers feed at https://www.reddit.com/r/MechanicalKeyboards.rss
    1 vote
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  12. Bug with youtube favicon

    When I imported some youtube feeds from an opml file they have the url like so:
    https://www.youtube.com/feeds/videos.xml?channel_id=XXXXX

    However, I currently have the seem feed in my rss that's:
    http://www.youtube.com/feeds/videos.xml?channel_id=XXXXX

    The problem is only the http one has a YT favicon. The https one ends up with a generic rss thumbnail. Since the http one redirects to https they should both have the same thumbnail.

    1 vote
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  13. Changing font size within the article area

    Would be a very helpful feature for accessibility without having to change the whole page structure by page zoom which affects the subscription column, buttons and overall readability.
    Thank you.

    3 votes
    0 comments  ·  Admin →
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  14. I have been debited R697.55

    I did cancel the subscribtion but you did not give me confirmation and you did not cancel but you still debited me. I do not want the subscription and I want the debit refunded to me
    Gary Clarke
    or Tiaan van der Walt

    1 vote
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  15. Get emails delivered to Newsletter subscriptions

    Many the blogs I read don't support RSS, but do send their posts in a monthly newsletter.
    The ability to subscribe to an news letter with an oldreader would be useful.
    See https://www.inoreader.com/ as a reference.

    4 votes
    0 comments  ·  Admin →
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  16. See below

    All I want to know if which Mac OS versions are compatible with Old Reader. Thanks.

    1 vote
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  17. I NEED TO GET THE FEED AND ITS CONTANTS TO MY DATABASE IN MY WEBSITE

    1 vote
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  18. M\ake it possible to log problems directly rather than having to enter it here.

    I'm a paying user, and I am getting 405 errors when I try to log in, or to do a "forgot password" (which I haven't, but was trying to see if I could actually make something work).

    1 vote
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  19. make download reliable

    If i don't spend 2 hours to download just one podcast mp3,
    I won't be able to get one.

    So i would call play.podtrac.com and traffic.libsyn.com are unreliable.

    Support@theoldreader.com reject my msg.

    Otherwise, it is good.

    1 vote
    0 comments  ·  Admin →
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  20. Fix Shift/Ctrl-Click opens the target on the current tab

    Hello!

    I have a problem with the web interface of TheOldReader. In almost all web browsers users can control where a clicked link should be opened:

    • Control+Click to a URL opens the link in a new browser tab;
    • Shift+Click to a URL opens the link in a new browser window.

    That works in TheOldReader if I click on the title of an article. Unfortunately, TheOldReader tries to enforce a different behavior. If links are clicked inside an article TheOldReader opens the link in the current tab which is unexpected and very inconvenient.

    For me this is extra inconvenient because I…

    3 votes
    0 comments  ·  Admin →
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