AdminThe Old Reader (Admin, The Old Reader)

My feedback

  1. 1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      AdminThe Old Reader (Admin, The Old Reader) commented  · 

      The button is right below the feed title, and just above the posts. If you still are unable to find if, if you want to open a new ticket at support@theoldreader.com and send a screenshot, we can have a closer look.

    • 336 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        AdminThe Old Reader (Admin, The Old Reader) commented  · 

        Sending starred items to Pocket is already available. If you go to the settings page and then the "Read Later" tab, you can connect your Pocket account directly.

        AdminThe Old Reader (Admin, The Old Reader) commented  · 

        We actually just heard back from them last week after 2 years. We're trying to evaluate whether or not it is worth the cost. They charge us $2500 per year to integrate The Old Reader. What kinds of recipes would you put together if it was available?

        AdminThe Old Reader (Admin, The Old Reader) shared this idea  · 
      • 3 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          AdminThe Old Reader (Admin, The Old Reader) commented  · 

          There are several services out there that monitor sites for changes and then put those changes into an RSS for you to subscribe to in The Old Reader. If you search Google for "convert website to RSS" you'll see several options.

        • 5 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            AdminThe Old Reader (Admin, The Old Reader) commented  · 

            Just to make sure, you do see our Mark As Read now supports an "Older Than" concept? So you can mark items as read older than 1 week, 1 month or 1 year.

          • 1,356 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)

              This is for the most part now available with Premium accounts. We store posts up to 6 months old, and the title and body of the post will be in the search index for premium subscribers.

              AdminThe Old Reader (Admin, The Old Reader) commented  · 

              GnorthernGnome - Can you expand on the date ranges and an unread counter concept? I'm not sure I fully understand. Are you suggesting instead of storing read/unread items per user, we should just store the date of the latest post they marked as read and then every time new items are added to that feed, if we increment a counter?

            • 195 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)

                “Refresh all feeds” button can only work in a reasonable amount of time for users that have a very small number of feeds (10-15 at most). An additional requirement will be for RSS feeds that are refreshed to serve their XML files very quickly.

                Please keep in mind that voting for this feature, you automatically vote for imposing a very low limit of feed count per user.

                AdminThe Old Reader (Admin, The Old Reader) commented  · 

                Anonymous - If you'd like to send an email to support@theoldreader.com with more information about what app you downloaded as well as the address of the feed that is not updating, we can investigate further.

                AdminThe Old Reader (Admin, The Old Reader) commented  · 

                Rick, you are either deliberately taking "once a day" figure out of context, or you have not read http://theoldreader.uservoice.com/knowledgebase/articles/146275-how-often-are-feeds-updated-i-see-some-delays- carefully. Feeds are usually updated twice as often as their new post interval is, so "once a day" only applies to feeds that  on average get less than 4 posts a week. Feeds that support pubsubhubbub (which all high-traffic feeds should aim to support) get updated almost instantly. A small number of feeds still have some fetching issues right now because of the insane rate we had to scale our infrastructure with, but this system works fine for the vast majority of feeds.

                As we said previously, for a public service this feature can only work properly for accounts with small number of feeds. If there are heavy users who would like their feeds updated more often, we can discuss deploying a private version of The Old Reader on separate servers just for you. You will have to pay for this, and you will lose all the social features, but we can configure all your feeds to be updated as often as you wish.

                AdminThe Old Reader (Admin, The Old Reader) commented  · 

                Rick, are you serious? Google is multi-billion-dollar corporation with thousands of engineers and millions of servers, and even they found operating Reader so expensive that they decided to close it. Do you really think it's fair to demand "at least" the same performance from three people who do this on their spare time with no budget?

                AdminThe Old Reader (Admin, The Old Reader) commented  · 

                @Sean: good news is, you don't have to. All feeds are refreshed automatically in background.

              • 3 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  AdminThe Old Reader (Admin, The Old Reader) commented  · 

                  This is something we've been told is coming in the new version of the Spritz API that is soon to be released. We'll update this ticket once it is available.

                • 191 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    AdminThe Old Reader (Admin, The Old Reader) commented  · 

                    Here's an update on our current philosophy around manipulating the original feed's published by the source:

                    http://blog.theoldreader.com/post/86214256904/in-defense-of-publishers

                  • 195 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      AdminThe Old Reader (Admin, The Old Reader) commented  · 

                      You can export an OPML of your feeds by going to Settings, scrolling to the bottom and clicking "export your feeds"

                    • 7 votes
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        I agree to the terms of service
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        AdminThe Old Reader (Admin, The Old Reader) shared this idea  · 
                      • 4 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          I agree to the terms of service
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          AdminThe Old Reader (Admin, The Old Reader) commented  · 

                          Can you please email support@theoldreader.com with your browser version and your account email address? We'll investigate the issue with scrolling.

                        • 39 votes
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            I agree to the terms of service
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            AdminThe Old Reader (Admin, The Old Reader) commented  · 

                            Once you turn on Readability integration, anything you star in The Old Reader will be sent there.

                            AdminThe Old Reader (Admin, The Old Reader) shared this idea  · 
                          • 52 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              I agree to the terms of service
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              AdminThe Old Reader (Admin, The Old Reader) commented  · 

                              Your best bet is probably to request this from Flipboard. Unfortunately we don't have any control over what services they integrate with. We have made it easy for them however, by essentially cloning the Google Reader API.

                              Maybe send them some Tweets?
                              https://twitter.com/Flipboard

                              Also, if you're looking for the ability to send posts from The Old Reader to Flipboard, you can do so with the Send To feature and adding a custom option (in settings) with the following url:

                              https://share.flipboard.com/bookmarklet/popout?v=2&title=%{title}&url=%{url}

                            • 1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                I agree to the terms of service
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                While I do understand that this is a bit grander than Google Alerts, Google Alerts does have the option to deliver to RSS as a feed.

                                See this article here:
                                https://support.google.com/alerts/?hl=en#175929

                              • 1,155 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  I agree to the terms of service
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)

                                  There’s now a subscription management page that allows you to unsubscribe from/move your subscriptions. You can get there by clicking on “Subscriptions” in the user name dropdown in the upper right.

                                  AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                  S - In settings, if you uncheck "Show only those folders/feeds that have unread items" you will see all folders and all subscriptions, whether or not they have unread items.

                                • 4 votes
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    I agree to the terms of service
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                    We don't have any Nokia E72 to test, but mobile devices we have - several iOS and Android phones/tablets - work just fine.

                                    Even though this does not seem like a valid feature request, we will leave it open just in case somebody with a similar device will be able to confirm that there are indeed some issues and provide more information that might help us troubleshoot.

                                  • 9 votes
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      I agree to the terms of service
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      AdminThe Old Reader (Admin, The Old Reader) shared this idea  · 
                                    • 6 votes
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        I agree to the terms of service
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                        So, your preferred language varies depending on the site you are visiting? That's a pretty exotic use case. You could find or code yourself a browser extension to change accept-encoding on a per-site basis.

                                        Anyway, we are leaving the request open. Let's see how many people actually need this.

                                        AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                        You can choose - just change the 'accept-language' http header your browser sends: http://hastebin.com/jufuxelihu

                                        You can usually change the order of preferred languages in your browser settings.

                                      • 14 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          I agree to the terms of service
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                          Matthew, it has been marked as Completed by mistake, thanks for noticing. We have removed the mark.

                                          Feel free to vote for this feature to get its priority increased.

                                          AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                          Joonas, thanks a lot for detailed information. We did not realize you were using List View.

                                          We have updated the description of this feature request accordingly.

                                          AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                          We could not reproduce this issue. "Clicking a post scrolls to it" option seems to work properly in all browsers that we have access to.

                                          If anybody comes up with a reliable way to reproduce this, please let us know, and we will investigate this further.

                                        • 58 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            I agree to the terms of service
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                            We are happy to announce that we have improved our feed update procedures and The Old Reader should now be fetching up to 100 posts per feed at once. This should resolve any issues with scientific journals that get updated every so often with large number of posts.

                                            AdminThe Old Reader (Admin, The Old Reader) commented  · 

                                            @Christian: you should not have any issues with your use case. When you subscribe to a new feed, we only parse first 20 posts, because most RSS feeds only contain 10-20 latest posts anyway. Additional posts are added to the feed as they are published, and we keep several hundred of latest posts for each active feed. We also keep liked/shared/commented posts indefinitely.

                                          ← Previous 1

                                          Feedback and Knowledge Base