AdminThe Old Reader (Developer, The Old Reader)
My feedback
33 results found
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1 vote
An error occurred while saving the comment -
2 votes
An error occurred while saving the comment Hello! Is this still an issue for you? We're unable to reproduce. If you'd like, you could send details on your platform and browser to our help address. Can you reproduce this behavior in incognito mode or the like? Thanks!
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1 vote
An error occurred while saving the comment Kevin,
The ? and support links are just standard mailto links and we're unable to reproduce any hanging. What browser and platform are you using? Please send that information into help@theoldreader.com
For dark mode, it is currently set up to use the 'd' hotkey which has been causing issues for a few users. We have a confirm on switch now, but we suspect it's interacting with browser plugins or something along those lines in a way that it's still getting triggered. Anyway, we're planning to implement a new lock feature so that users can permanently disable that hotkey. Sorry for the inconvenience and thanks for the feedback!
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6 votes
An error occurred while saving the comment Yeah, this is a great call. We'll see if we can address it in the not too distant future!
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11 votes
An error occurred while saving the comment Thanks for the suggestion. We've been keeping an eye on this and agree that it would be a promising addition.
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1,154 votes
There’s now a subscription management page that allows you to unsubscribe from/move your subscriptions. You can get there by clicking on “Subscriptions” in the user name dropdown in the upper right.
An error occurred while saving the comment Richard Mitnick - You can alphabetize your feeds in settings here: https://theoldreader.com/users/edit - Near the bottom, the setting is "Sort Folders/Feeds Alphabetically"
An error occurred while saving the comment S - In settings, if you uncheck "Show only those folders/feeds that have unread items" you will see all folders and all subscriptions, whether or not they have unread items.
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1 vote
An error occurred while saving the comment The button is right below the feed title, and just above the posts. If you still are unable to find if, if you want to open a new ticket at support@theoldreader.com and send a screenshot, we can have a closer look.
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336 votes
An error occurred while saving the comment Sending starred items to Pocket is already available. If you go to the settings page and then the "Read Later" tab, you can connect your Pocket account directly.
An error occurred while saving the comment We actually just heard back from them last week after 2 years. We're trying to evaluate whether or not it is worth the cost. They charge us $2500 per year to integrate The Old Reader. What kinds of recipes would you put together if it was available?
AdminThe Old Reader (Developer, The Old Reader) shared this idea · -
3 votes
An error occurred while saving the comment There are several services out there that monitor sites for changes and then put those changes into an RSS for you to subscribe to in The Old Reader. If you search Google for "convert website to RSS" you'll see several options.
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5 votes
An error occurred while saving the comment Just to make sure, you do see our Mark As Read now supports an "Older Than" concept? So you can mark items as read older than 1 week, 1 month or 1 year.
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1,359 votes
This is for the most part now available with Premium accounts. We store posts up to 6 months old, and the title and body of the post will be in the search index for premium subscribers.
An error occurred while saving the comment GnorthernGnome - Can you expand on the date ranges and an unread counter concept? I'm not sure I fully understand. Are you suggesting instead of storing read/unread items per user, we should just store the date of the latest post they marked as read and then every time new items are added to that feed, if we increment a counter?
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197 votes
“Refresh all feeds” button can only work in a reasonable amount of time for users that have a very small number of feeds (10-15 at most). An additional requirement will be for RSS feeds that are refreshed to serve their XML files very quickly.
Please keep in mind that voting for this feature, you automatically vote for imposing a very low limit of feed count per user.
An error occurred while saving the comment Anonymous - If you'd like to send an email to support@theoldreader.com with more information about what app you downloaded as well as the address of the feed that is not updating, we can investigate further.
An error occurred while saving the comment Rick, you are either deliberately taking "once a day" figure out of context, or you have not read http://theoldreader.uservoice.com/knowledgebase/articles/146275-how-often-are-feeds-updated-i-see-some-delays- carefully. Feeds are usually updated twice as often as their new post interval is, so "once a day" only applies to feeds that on average get less than 4 posts a week. Feeds that support pubsubhubbub (which all high-traffic feeds should aim to support) get updated almost instantly. A small number of feeds still have some fetching issues right now because of the insane rate we had to scale our infrastructure with, but this system works fine for the vast majority of feeds.
As we said previously, for a public service this feature can only work properly for accounts with small number of feeds. If there are heavy users who would like their feeds updated more often, we can discuss deploying a private version of The Old Reader on separate servers just for you. You will have to pay for this, and you will lose all the social features, but we can configure all your feeds to be updated as often as you wish.
An error occurred while saving the comment Rick, are you serious? Google is multi-billion-dollar corporation with thousands of engineers and millions of servers, and even they found operating Reader so expensive that they decided to close it. Do you really think it's fair to demand "at least" the same performance from three people who do this on their spare time with no budget?
An error occurred while saving the comment @Sean: good news is, you don't have to. All feeds are refreshed automatically in background.
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3 votes
An error occurred while saving the comment This is something we've been told is coming in the new version of the Spritz API that is soon to be released. We'll update this ticket once it is available.
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197 votes
An error occurred while saving the comment Here's an update on our current philosophy around manipulating the original feed's published by the source:
http://blog.theoldreader.com/post/86214256904/in-defense-of-publishers
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200 votes
An error occurred while saving the comment You can export an OPML of your feeds by going to Settings, scrolling to the bottom and clicking "export your feeds"
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7 votesAdminThe Old Reader (Developer, The Old Reader) shared this idea ·
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4 votes
An error occurred while saving the comment Can you please email support@theoldreader.com with your browser version and your account email address? We'll investigate the issue with scrolling.
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39 votes
An error occurred while saving the comment Once you turn on Readability integration, anything you star in The Old Reader will be sent there.
AdminThe Old Reader (Developer, The Old Reader) shared this idea · -
52 votes
An error occurred while saving the comment Your best bet is probably to request this from Flipboard. Unfortunately we don't have any control over what services they integrate with. We have made it easy for them however, by essentially cloning the Google Reader API.
Maybe send them some Tweets?
https://twitter.com/FlipboardAlso, if you're looking for the ability to send posts from The Old Reader to Flipboard, you can do so with the Send To feature and adding a custom option (in settings) with the following url:
https://share.flipboard.com/bookmarklet/popout?v=2&title=%{title}&url=%{url}
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1 vote
An error occurred while saving the comment While I do understand that this is a bit grander than Google Alerts, Google Alerts does have the option to deliver to RSS as a feed.
See this article here:
https://support.google.com/alerts/?hl=en#175929
Hi, thanks for submitting. This is probably best serviced via our help desk if you want to send an email to help at the old reader. Please included an example of a missing article. Likely a recycled GUID on the feed, but we'll take a look to verify. Thanks!